Grow Factor LLC – Terms of Service

Effective Date: 7-10-25

IMPORTANT – BY PURCHASING, ENROLLING IN, OR ACCESSING ANY PART OF THE GROW FACTOR COACHING PROGRAM (“PROGRAM”) YOU AGREE TO ALL TERMS BELOW. IF YOU DO NOT AGREE, DO NOT PURCHASE OR USE THE PROGRAM.

1. Contracting Parties

These Terms of Service (“Terms”) form a binding agreement between Grow Factor LLC, a California limited liability company (“Company,” “we,” “our,” “us”), and the individual purchaser or user (“you,” “your”).

Company Address:
Grow Factor LLC
548 Market St, PMB 84548
San Francisco, CA 94104
United States
Phone: (415) 570‑2722
Email: [email protected]

2. Eligibility

You must be at least 18 years old and legally able to enter contracts. By enrolling you confirm that:

• All registration information you submit is truthful and current.
• You have full authority to bind yourself or, if applicable, your company.
• You are not subject to a U.S. trade embargo or on any government denied‑party list.

3. Program Description

The Program is a business and performance‑coaching service delivered through live or recorded sessions, digital resources, and related support. Specific deliverables and duration are described on the checkout page you used at the time of purchase. We reserve the right to modify Program content at any time to improve quality or reflect industry changes.

4. No Refund – All Sales Final

ALL FEES ARE NON‑REFUNDABLE. By purchasing you acknowledge and agree that:

• No partial or full refunds will be issued for any reason, including lack of use or dissatisfaction.
• Chargebacks or payment disputes are a breach of these Terms. We may contest such actions and recover associated costs.
• Payment plans, if offered, are a convenience only. You remain obligated for the full contract value.
• If you are uncertain about your commitment, do not purchase.

5. Fees, Payment, and Taxes

5.1 Pricing

The price you see at checkout is the price you pay. Coupons or promos apply only if entered at purchase.

5.2 Payment Method

We accept the payment methods stated on our order page. You authorize us to charge all amounts to the card or account you provide.

5.3 Late or Failed Payments

If any payment fails, access to the Program may be suspended until the balance is paid. Interest of 1.5 percent per month (or the maximum legal rate, whichever is lower) may accrue on overdue amounts.

5.4 Taxes

You are responsible for any sales, use, or similar taxes required by law, except taxes on our net income.

6. Intellectual Property

All Program materials, videos, tools, worksheets, and trademarks are owned by or licensed to us. We grant you a limited, non‑transferable, single‑user license to access those materials solely for your own educational use. You may not copy, share, resell, or create derivative works without our prior written consent.

7. Confidentiality

“Confidential Information” means non‑public business information disclosed by either party during the Program. Both parties agree to use such information only for Program participation and to protect it with reasonable care. This duty survives termination.

8. Results and Earnings Disclaimer

We provide education and strategy. We do not guarantee any specific revenue, profit, career advancement, personal outcome, or result. Your success depends on many factors outside our control, including your effort, market conditions, and prior experience.

9. Professional Disclaimer

The Program is not psychological counseling, financial advice, legal advice, or medical advice. You are solely responsible for obtaining professional services from licensed advisors where appropriate.

10. User Conduct

You agree to:

• Participate in sessions in a respectful manner.
• Refrain from harassing coaches or other participants.
• Not upload or transmit viruses, malware, or unlawful content.
• Comply with all applicable laws and regulations.

We may remove you from the Program, without refund, for violating these requirements.

11. Termination

Either party may terminate this Agreement for a material breach that is not cured within ten (10) days of written notice. Sections that by their nature should survive termination will do so, including Sections 4, 6, 7, 8, 9, 12, 13, and 14.

12. Limitation of Liability

To the maximum extent permitted by law:

• We will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues.
• Our total liability for any claim arising out of or relating to the Program or these Terms will not exceed the amount you paid us for the Program.

California law does not allow exclusion of certain warranties or limitation of liability for some damages, so these limits may not apply to you, but they apply to the fullest extent permitted.

13. Indemnification

You will defend and indemnify us, our directors, employees, and agents from all liabilities, costs, and expenses (including attorneys’ fees) arising from your breach of these Terms or misuse of the Program.

14. Dispute Resolution, Arbitration, and Class‑Action Waiver

14.1 Informal Resolution

Contact us first at [email protected] so we can try to resolve your concern.

14.2 Binding Arbitration

If we cannot resolve the dispute within 30 days, either party may refer it to final, binding arbitration administered by JAMS in San Francisco County, California, under the JAMS Comprehensive Arbitration Rules.

14.3 Class‑Action Waiver

You and we agree to bring claims only in an individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.

14.4 Small‑Claims Option

Either party may elect to pursue a claim in small‑claims court in San Francisco County if the claim qualifies.

15. Governing Law and Venue

These Terms are governed by the laws of the State of California without regard to conflict‑of‑laws principles. Subject to the arbitration clause, state and federal courts in San Francisco County have exclusive jurisdiction.

16. Compliance with California Consumer Privacy Act (CCPA)

We process personal information in accordance with our Privacy Policy. California residents may exercise their CCPA rights by submitting a verifiable request to [email protected].

17. Electronic Signatures and Communications

You consent to receive all agreements, notices, and records electronically and to sign agreements electronically. Electronic signatures are legally binding.

18. Force Majeure

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, labor disputes, war, or internet outages.

19. Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in effect and the invalid portion will be interpreted to fulfill its intent as closely as possible.

20. Entire Agreement

These Terms, together with any order form or checkout page you accepted, constitute the entire agreement between us and supersede all prior negotiations or representations.

21. Updates to These Terms

We may update these Terms at any time by posting the revised version at the URL where the Program is sold. Changes apply to future purchases and to existing users 30 days after posting. Continued use after that date constitutes acceptance.

22. Contact Us

Questions? Email [email protected] or write to the address above. We aim to reply within two business days.

End of Terms